Out of an abundance of caution and in consideration of keeping employees and our Working Bridges clients in the healthcare sector safe, we are moving to a remote tele-coordination system effective immediately, Monday, March 16, 2020.
We understand the challenge of working remotely in a rural area and have identified a variety of methods that should work for the vast majority of those of you who need to contact your Resource Coordinator.
Employees and HR professionals at our Working Bridges sites in Central Vermont and the Northeast Kingdom can access Resource Coordinators through the following contact methods:
Email: Both Laurie and Michelle can be confidentially emailed using one email address: email@example.com. Please indicate which employer you work for and the nature of your issue.
Text: The phone number above are cell phones and can receive texts
Video conferencing: If face-to-face contact is preferred by you, our client, Laurie is an Apple iPhone user and can Facetime with clients, or can use Google Hangouts, Michelle has access to Google Hangouts.
Volunteer Income Tax Preparation (VITA) has moved to a drop-off system. Please ask your HR department for a VITA packet for your upcoming appointment. You will need to include all paperwork, including a photocopy of your ID and Social Security card(s) in order for us to complete your taxes. Paperwork will be mailed to you for signatures prior to submission to the IRS.
Facebook: Join our Working Bridges Employee Facebook page to connect with resources and stay up to date on new opportunities! Join here: https://www.facebook.com/groups/workingbridges/
HR Partners, print our new Working Bridges Flyer here. Email Carrie at cstahler (at) gmunitedway.org if you need this as a PDF. This poster looks like this:
Our Working Bridges Employee Resource Guide is updated regularly and contains consolidated contact information for agencies providing resources.
The following information is intended to help everyone in our communities get to the resources they need quickly and efficiently.
The local response to COVID-19 throughout our five-county region is rapidly changing and we will keep this page updated as we receive additional information.
Please note, we are dedicated to continuing to serve our Working Bridges sites. For employees at our Working Bridges worksites, we are still serving all of our worksites but are now using remote service systems. Please reach your resource coordinators at firstname.lastname@example.org or by phone. Resource coordinators will continue to be available remotely to serve all employees at our Working Bridges sites. Please see this link for contact details for Laurie or Michelle.
Vermont Department of Health – please use this link to connect to the most recent information distributed by the Vermont Department of Health. If you are having symptoms and you are concerned they may be COVID-19, please do not go to the ER, call your healthcare provider or primary care physician’s office to be triaged by them first.
When to call your doctor – If you believe you are having symptoms of coronavirus/COVID-19, please call your doctor’s office before seeking out treatment or going to the emergency room. Your doctor will give you the best course of action to take to protect your health and the health of others.
Vermont 211 – Dial 2-1-1 if you have questions about COVID-19 but are not seeking medical care or to find resources to deal with challenges you or community members may be experiencing due to impacts of the virus such as food insecurity, housing, etc. You can also access the 211 Database at https://vermont211.org/ (if you are a nonprofit organization whose services have changed due to COVID-19, please email 211 with changes at email@example.com)
WNOC-RRCC – This Central Vermont based collaboration has organized a Community Call Center Help Line – call (802)-636-2025
AARP – Coronavirus Resources and helpful information for Vermonters over 55 can be found here – https://states.aarp.org/vermont/coronavirus-resources-for-vermonters
Please note that People’s Health and Wellness Clinic in Barre, who serve uninsured Vermonters, has suspended in-person patient visits at PHWC. We remain committed to providing care for our patients and will offer phone triage, phone/video appointments with providers, and comprehensive case management. If you have any questions or need assistance, please call the clinic at 802-479-1229. For questions related to COVID-19, please call the helpline at 802-371-5310.
Northeast Kingdom Human Services – (802) 784-3181
Parent/Grandparent Support Line through NKHS: 802-749-1111 – 8:30am – 5:00pm, M – F
Washington County Mental Health Services – (802) 229-0591 or online at www.wcmhs.org – for information around self-care, coping with social distancing, fun activities for kids and more!
The Vermont Telephone Recovery Support Service Peer Support Helpline – (802) 808-8877, operating 24/7.
Please use this link to the Vermont Foodbank’s page listing updated information to help people who need food to access it at this time. Find your local food shelf here or call the Vermont Foodbank at 1-800-585-2265.
Hunger Free Vermont is also regularly updating their resources regarding food. Click here to view their page, which includes information about WIC, School Meals, 3SquaresVT, Meal Programs for Older Vermonters, and more. Use this link to view the COVID-19 Food Resources Flyer with updated information you can use and share about access to food.
School Districts are developing their own food plans in response to school closures. Contact your local school for the most up to date information. We will be listing all of the information we receive from schools here.
Northeast Kingdom Food (and other) Resources:
- This crowdsourced document is being updated regularly by the community for the NEK.
Central Vermont Food Resources:
Central Vermont has organized into Washington and Northern Orange County Regional Response Command Center (WNOC-RRCC). They are currently focused on feeding the population of 200+ individuals currently housed in hotels. As that group offers more resources and information we will link to those.
GMT service is changing to respond to the COVID-19 pandemic. Effective immediately until at least April 1, 2020, GMT will operate bus service fare free. We will continue to monitor COVID-19 updates and adjust this timeframe accordingly. Limiting the interaction on-board our buses will help us prevent the spread of COVID-19 to other passengers and to our Transit Operators. Whenever possible, Transit Operators will allow passengers to board and alight through the rear door of the bus. They ask that if passengers are able to stay home, please do so. They are working to ensure nurses, doctors, child care workers, first responders, transit workers, and anyone else who needs us where they need to go, is able to d so safely. See the latest route updates and service alerts at www.RideGMT.com
RCT Serves the NEK. Find current updates on the RCT website. Those with questions about Rural Community Transit rides should call 802-748-8170 or toll-free 1-855-811-6360.
- Northeast Kingdom Community Action – 802-748-6040
- RuralEdge – 800-234-0560
- Capstone Community Action – Toll-Free Barre Office 1-800-639-1053, Toll-Free Morrisville Office 1-800-639-8710, Toll-Free Orange County West/Randolph Office 1-800-846-9506, Orange County East/Bradford Office (802) 222-5419
- Downstreet Housing and Community Development – Toll-Free 877-320-0063
Yesterday Governor Phil Scott ordered the implementation of the child care system to support personnel essential to the COVID-19 Response. This means many centers are closing but some will be making slots available to children of Vermonters responding to the crisis. Please read Governor Scott’s press release here and the full guidance document here.
If your employment has been impacted by the COVID-19 community response, please see the Vermont Department of Labor’s website. At this time we understand that their phone lines may be very busy.
Taxes – the IRS has extended the deadline for taxes due and the deadline for filing. This information is complex. Here is the link to the IRS language and a separate Wall Street Journal article that we found helpful.
Northeastern Vermont Regional Hospital Community Connections can help with Insurance and Unemployment claims – call (802) 748-7526
HOW YOU CAN HELP
As this crisis continues to develop we can see an increasing need for volunteers – we are reaching out to our nonprofit partners to understand how they are using volunteers and what their ongoing needs will be. Many of the consistent volunteers in our community are older, retired Vermonters. These individuals are most at risk for COVID-19, so we are seeing a rapid shift in those who are able to fill volunteer roles in the community, and those who are not. Additionally, we and our nonprofit partners are preparing to serve our communities in many new ways to keep our communities and our most vulnerable Vermonters safe.
We are working with our nonprofit partners in the community to update volunteer opportunities on our Volunteer Connection. If you work for a nonprofit in need of support or volunteers, please reach out to Carrie at cstahler at gmunitedway.org.
WNOC-RRCC – This collaboration in the Central Vermont region is working to address food delivery and other volunteer supports. Check their website and register if you can help here https://www.communityharvestvt.org/volunteer
Northeast Kingdom Council on Aging – the NEKCOA is working with volunteers to create continuity of service for Meals on Wheels. If you are able to help, contact Karen Budde at NEKCOA. https://www.nekcouncil.org/volunteer or call (802) 751-0431.
Central Vermont Council on Aging – CVCOA is working to create continuity of support for food delivery for seniors, finding backup drivers, and other support services by volunteers. If you are able to help, contact Luke Rackers or go to https://www.cvcoa.org/volunteering.html.
Local-Level Opportunities to Give Help or Get Help (Mutual Aid)
Many local communities are rallying community members to be available as opportunities come up or become more clear. Please check out the communities that have shared their sign-up forms. (please note, we are not helping to manage these volunteers, just sharing this information with you in case you are interested in connecting with these grassroots groups).
Individual Community Groups can be found at the bottom of this resource crowd-sourced Vermont Resource List.
Daily Update on Novel Coronavirus (COVID-19)
March 11, 2020
Current Status in Vermont
The Health Department is closely monitoring the developments in the outbreak of respiratory illness caused by a novel (new) coronavirus (“COVID-19”). Vermont is prepared to respond to protect and support Vermonters.
As of 1:00 p.m. on March 11, 2020:
|Vermont cases of COVID-19||1|
|Vermont cases of COVID-19 requiring hospitalization||1|
|Vermonters tested negative for COVID-19||62|
|Vermonters being monitored||215|
|Vermonters who have completed monitoring||59|
On March 7, 2020, health officials announced the first case of COVID-19 in Vermont.This Bennington County case is considered presumptive pending Centers for Disease Control and Prevention confirmation.
The State of Vermont Wednesday announced the activation of the State Emergency Operations Center to support the ongoing work of the Vermont Department of Health and expand the capacity of state government to coordinate the COVID-19 response.
The State Emergency Operations Center is working closely with health officials to develop guidance on, and answer questions about, whether large gatherings and events should be canceled. At this time, officials are not recommending these events be canceled, but that guidance is subject to change as the situation evolves.
It is reasonable for older adults and persons with underlying health conditions to consider not attending a mass gathering event. Health Department and Agency of Education officials continue to work with colleges, universities and other educational institutions on guidance about potential closures of their facilities.
The Health Department is focused on ensuring its most vulnerable populations are protected, and is working to continuously update guidance and address emerging needs of long-term care facilities as new information becomes available.
Guidance documents are being added and updated daily as needed. These are available at healthvermont.gov/covid19.
The adult patient is a Bennington County resident, currently hospitalized and in an airborne infection isolation room at Southwestern Vermont Medical Center.
On March 8, Governor Phil Scott, along with Health Commissioner Mark Levine, MD, Agency of Human Services Secretary Mike Smith and Deputy Public Safety Commissioner Christopher Herrick held a press conference at the State Emergency Operations Center to update Vermonters about this first case and of state preparedness and response efforts.
- For full audio (via vpr.org) of the press conference on Vermont’s first COVID-19 case, visit: https://cpa.ds.npr.org/vpr/audio/2020/03/vpr-news-coronavrius-press-conference-20200308.mp3
- For video (in four parts, via WCAX), visit: https://www.wcax.com/content/news/COVID-19-568607941.html
Public health epidemiologists are working to investigate possible travel or exposure history and to identify anyone who had close contact with the person. Those individuals will be assessed for their exposure risk and provided with guidance for their health. Where appropriate, they will receive recommendations for self-isolation or other restrictions.
We are also talking with the staff at Southwestern Vermont Medical Center to ensure they are properly cared for and protected, so that other patients are also protected.
We expect, and are prepared for, more cases in Vermont, and are taking every action to limit the spread of illness.
In addition to protecting a patient’s personal health information, state health and public safety officials are committed to ensuring that Vermonters are aware of any risk to themselves and their community. This is the essential work of public health. We will contact anyone identified as at-risk as part of any case investigation, and recommend they stay home for 14 days or follow other restrictions as needed.
Anyone who feels ill or has concerns about their health should call their health care provider.
For the most up-to-date information and guidance about COVID-19, including from the CDC, visit healthvermont.gov/covid19.
Update on Cost Sharing for Testing
- Governor Phil Scott announced on March 6 that the State will ensure that anyone who meets the medical requirements for testing for COVID-19 can do so at no cost. These actions will help ensure that the cost of testing for COVID-19 will not be a concern, if the test is determined to be medically necessary.
- To make sure tests that are determined to be medically necessary are free, the Department of Financial Regulation will issue an emergency bulletin requiring Vermont health insurers to waive any out-of-pocket costs for COVID-19 testing including testing during emergency room, urgent care, and office visits.
- Similarly, no cost-sharing will be applied to COVID-19 testing for Medicaid members. And the cost of testing for anyone who is uninsured will also be absorbed by state government. Only about 3% of Vermonters do not have health care coverage.
- Earlier this week, the Centers for Medicare and Medicaid Services (CMS) also announced that those receiving health insurance through Medicare are eligible for medically necessary COVID-19 testing at no cost.
Containment and Prevention Measures
- We expect there will be more cases of COVID-19 in the state. Vermont Health Officials urge Vermonters to stay informed and take all necessary precautions.
- Following new guidance from the Centers for Disease Control and Prevention, returning travelers whose last day in China, Italy, South Korea or Iran was March 4 or afterwards should stay home and monitor their health for 14 days after returning to the United States. Travelers returning from Japan should monitor their health for 14 days after returning to the United States.
- All travelers who have returned from those countries in the last 14 days should call the Health Department at 802-863-7240. The Health Department will be in regular contact with you for 14 days since the day you left the affected area to monitor you for symptoms of shortness of breath, cough or fever. If you develop these symptoms, contact your health care provider right away.
- Vermont is currently working with New Hampshire in response to a New Hampshire case with close proximity to Vermont. Read more here: https://www.healthvermont.gov/media/newsroom/vt-and-nh-health-officials-working-together-trace-contacts-nh-covid-19-case and here: https://www.healthvermont.gov/sites/default/files/documents/pdf/HS-COVID19-March-4-update.pdf.
- Since the virus first emerged, the Vermont Health Department has been in constant contact with CDC and other states to closely monitor developments, and work to minimize the spread of illness. State government has been advising health care providers, schools, emergency responders on the latest information and preventive measures, and providing guidance and updates on the website and through the news media. This is a quickly evolving situation with new information guiding actions on an ongoing basis. Staff across the Department of Health are working in the Health Operations Center to adjust our response as appropriate to the situation in Vermont.
- Epidemiologists and public health nurses have been following CDC protocols for monitoring people who have recently returned from travel to affected areas (which currently includes China, South Korea, Iran, Italy, and Japan). Monitoring means checking their temperature daily, watching for symptoms, and for some people, staying home.
- The Vermont Department of Health has compiled helpful guidance on how to help keep respiratory illnesses like COVID-19 from spreading, travel information and situation updates from the Centers for Disease Control and Prevention. This can all be found at healthvermont.gov/COVID-19.
- Last week (week of February 24), the CDC made testing kits available to the states, and this week (week of March 1), the Health Department Laboratory began testing for COVID-19.
- At the direction of Governor Phil Scott, Vermont Emergency Management assembled an interagency task force to support the overall public health response and further prepare for the likelihood of COVID-19 cases in Vermont. This task force is focused on forward-looking, situation-specific mitigation planning, while the Vermont Department of Health continues its containment strategy in response to the current situation.
- The Health Department is working to strengthen protections for older Vermonters, including developing screening questions for visitors to long-term care facilities to identify anyone at risk. These have been made available for hospitals or other health care facilities.
- Health Commissioner Mark Levine is holding weekly calls with health care leadership around the state to provide updates and answer questions about the current situation.
Guidance for Vermonters
When to call?
- If you have questions about COVID-19: Dial 2-1-1
- If you are returning from China, Italy, Iran, South Korea or Japan: Call Health Department Epidemiology at 802-863-7240
- If you are ill, have symptoms, or concerned about your health: Call your health care provider
Guidance for Specific Groups
- Schools and child care programs: The Health Department worked with the Agency of Education and the Department for Children and Families to issue public health guidance on March 10. The two documents below provide technical guidance for officials to guide their decision-making process.
These can be found on healthvermont.gov/covid19 under “Resources for schools, child care programs and colleges.”
- Long-term care facilities: A visitor screening tool was provided to long-term care facilities, and similar one for hospitals to help protect patients and/or residents and staff these facilities. These documents have also been posted on healthvermont.gov/covid19, under “Long-Term Care Facilities” and “Health Care Professionals.”
Guidance for Travelers Returning to Vermont from an Affected Area
Following new guidance from the Centers for Disease Control and Prevention, returning travelers whose last day in China, Italy, South Korea or Iran was March 4, 2020 or afterwards should stay home and monitor their health for 14 days after returning to the United States. Travelers returning from Japan should monitor their health for 14 days after returning to the United States.
All travelers who have returned from those countries in the last 14 days should call Health Department infectious disease and epidemiology staff at 802-863-7240 to discuss monitoring for symptoms of shortness of breath, cough or fever. If you develop these symptoms, contact your health care provider right away.
Household members who did not travel do not need to be monitored and do not need to stay home, unless that person develops symptoms.
Guidance for People in Close Contact with a Person who Tested Positive for COVID-19
People who have been identified by the Health Department as a close contact to someone who tested positive for COVID-19 should stay home, practice social distancing and monitor their health for 14 days.
Social distancing means remaining out of congregate settings, avoiding mass gatherings and maintaining distance (approximately 6 feet or 2 meters) from others when possible.
The Health Department will be in contact with you regularly during the monitoring period. If you develop symptoms: Call your health care provider right away. Before you go to an appointment, let your health care provider know that you are being monitored for novel coronavirus. Call Health Department epidemiology and infectious disease staff at 802-863-7240. Avoid contact with others.
What does close contact mean?
“Close contact” means being within six feet of someone who has tested positive for COVID-19 for a long time.
This can happen when caring for, being intimate partners with, or living with someone who has tested positive for COVID-19. Or if you shared a health care waiting area.
If you have been in close contact with someone who has tested positive for COVID-19: stay home, limit contact with others, and call Health Department Epidemiology at 802-863-7240 Staff will discuss whether you need to see a provider, and how you will monitor yourself for symptoms. When someone tests positive for COVID-19, the Health Department conducts outreach to close contacts of the individual.
Close contact does not mean being more than six feet away in the same indoor environment for a long period of time with someone who has tested positive for COVID-19; It also does not mean walking by, or briefly being in the same room with someone who tested positive. In these situations, you should observe yourself for symptoms. You do not need to call the Health Department.
Anyone who develops symptoms should stay home and call their health care provider.
People At Risk for Serious Illness from COVID-19
Some people are at higher risk of getting very sick from this illness, including older adults and people with chronic medical conditions like heart disease, diabetes or lung disease. According to the CDC, these people should take extra precautions including:
- Stocking up on supplies
- Avoiding crowds
- Avoiding cruise travel and non-essential air travel
- Staying away from others who are sick
Read the CDC’s full guidance on People At Risk for Serious Illness from COVID-19.
Everyday Preventive Measures
Person-to-person spread of the virus is thought to occur mainly via respiratory droplets produced when an infected person coughs or sneezes. Much is still unknown about how the virus spreads. Take these everyday preventive actions to help stop the spread of germs:
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
The Vermont Department of Health website contains guidance and answers to frequently asked questions, including:
- What does “monitoring” mean?
- Information for people under monitoring
- What does close contact mean?
- How can I protect myself?
- Should I wear a face mask when I go out in public?
- Guidance for travelers returning to Vermont from an affected area
- Where is it safe to travel internationally?
- I am returning from an affected area. What should I do?
- Who can get tested for COVID-19?
- What should people planning large gatherings in Vermont do?
- What is the turnaround time for testing?
- Where can I find translated materials?
- Can the Health Department provide documentation that I can go to work?
- Guidance for specific groups:
- First Responders
- Health care professionals
- Long-term care facilities
- Schools, child care programs and colleges
View these resources at healthvermont.gov/covid19
Vermonters can also dial 2-1-1 for information.
The CDC is regularly updating its guidance at cdc.gov/coronavirus/2019-nCoV/summary.html.